Welcome to our workshop ledclothing.com
We are a professional team that creates various unique products in accordance with modern fashion trends and our ideas, as well as in accordance with the ideas of our customers.
We are a manufacturer and do not sell products from other companies.
Over the years, we have the experience of conducting performances and technical support in shows on large stages and arenas for big events.
Our team has been manufacturing LED clothes and other products with LEDs since 2010.
We have stock in the US, Auburn, WA. But our workshop located in Minsk, Republic of Belarus.
Our products are not subject to certification and are manufactured according to the technical specifications.
The site does not collect payment information. All data listed on the site is used only for order processing, our own analytics in order to improve the site or newsletter and is not transferred to third parties.
The production time for various product is different and can vary from 2 to 30 business days. It depends on laboriousness items, how busy our production is and on the availability of components necessary for the manufacture of a particular product.
We do a test for all items before shipping, and it takes up 1-5 days for all costumes in different ways. If you have a deadline, contact us to clarify the possibility of receiving it on time.
Shipping and Issues
We ship products in three different ways. The cheapest and longest way is standard Air mail Post service – it can take up to 4-7 weeks.
When placing an order, the buyer indicates the billing details. In cases billing and shipping address different you need additionally indicate the actual delivery address, name and surname as well as phone. We need an actually phone number for the delivery service.
EMS – 7-15 business days.
Express shipping service DHL, UPS, FeDex, M&M and other. 2-7 business days.
Some items have light weight but volumetric size (example LED light up cage dress or LED helmet) because of this of the express delivery can cost from 200 USD and more.
In some cases, the parcel is subject to customs payment and the delivery time may take longer. Parcel limits for all countries are different and we do not have this information. You must clarify this yourself. Customs payment is not included in the price of the product and is paid by the buyer.
Payment, Order and Issues
You can place an order and pay yourself throue basket. Also, can contact us and we will help you create an order for you and send you a link to pay. We accept payment by credit card, PayPal or bank transfer.
When choosing to pay by bank transfer, you will receive an invoice in the email with full information about the order and the bank details of our company.
We provide online technical support for all our customers.
We help from the first step from use and connecting batteries to a costume, to creating effects and programming show.
All products are made from high-quality components and are tested before shipment.
Technical problems that may occur over time the wearing of the product.
They are associated with mechanical damage (wire break or broken, broken LED strip or element).
Incorrect battery installation or short circuit that could damage the controller or LEDs.
Condensation or oxidation of elements.
Therefore, we complete our products with an additional repair kit.
The listed cases do not fall under the warranty case.
Because shipping takes a long time and an additional costs, we provide additional technical support for help to repair online.
All subsequent shipments for return or repair are paid by the buyer additionally.
We do not accept return and refund for custom order items.
If you have any questions, write to us by email [email protected] and we will answer you shortly.